Hotline: (02) 8-802-7202


24-Hour Toll Free No. for Memorial Service Assistance: 1-800-10-800-8888
(02) 8-403-5859 / (02) 8-802-7344 / (02) 8-802-734

PhilPlans E-Payment Service

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  I agree to the terms and conditions



This AGREEMENT contains the complete terms and conditions that apply to you for all transactions that you will conduct with PhilPlans through this website (hereinafter the "Site"). By using the Site, you agree to be bound by its terms of use and comply with the same. This Agreement describes and encompasses the entire agreement between PhilPlans and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the content and computer programs provided by or through the Site, and the subject matter of this Agreement. Amendments to this agreement can be made and effected by PhilPlans from time to time without specific notice to your end. As such, you are apprised and cautioned to carefully review the same each time you use the Site.

Payment shall be received by PhilPlans and acknowledged prior to the issuance of an official receipt to you for the payment transaction. PhilPlans may cancel or deny payment transactions that it deems improper or invalid, at its discretion. This is not a confirmation of your plan status. To know whether your plan is active or in-force, please call our Customer Care Hotline at (02) 8-802.7202. For lapsed plans, you may apply for reinstatement within two (2) years from the date your plan becomes lapsed.
Refund Policy
PhilPlans shall not process refunds of any payment transaction without compelling reason to do so, which in no case shall be due to your decision not to make said payment without fault on the part of PhilPlans. Kindly check your latest statement of account before paying. If the amount that you pay is greater than that indicated in your statement of account, PhilPlans shall return the excess amount via check payment in Philippine pesos after the last payment has been made to your plan.

Editing, Deleting and Modification
PhilPlans may edit, delete or modify any of the terms and conditions contained in this Agreement, at any time and in its sole discretion, by posting any such revisions, or an amended Agreement, on the Site. Your continued utilization of the Site notwithstanding any such change shall constitute your binding acceptance of said Agreement in its latest form.

Acknowledgment of rights
You hereby acknowledge that all rights, titles and interests, including but not limited to rights covered by the Intellectual Property Code of the Philippines and all other relevant laws, in and to the Site, belong exclusively to PhilPlans, and that you shall not acquire any right, title, or interest in or to the Site or its components except as expressly set forth in this Agreement. You will not modify, adapt, translate, prepare derivative works from, decompile, reverse engineer, disassemble or otherwise attempt to derive source code from any of the services, software, or documentation of PhilPlans, or create or attempt to create a substitute or similar service or product through use of or access to the Site or proprietary information related thereto.


Fraudulent activity is closely monitored within the Site and is expressly prohibited by law. If PhilPlans detects any fraudulent activity it shall resort all remedies available to it, including the filing of criminal and civil cases to protect its interests.


PhilPlans shall not be liable for indirect, special, or consequential damages, or any loss of revenue, profits, or data, arising in connection with this Agreement or the Site, even if it has been advised by you or any other party of the possibility of such damages.

PhilPlans agrees to treat all information received from you as confidential, and shall not divulge the same to any third party unless compelled to by law or by the lawful order of a court or proper government authority. PhilPlans shall not reproduce, disseminate, sell, distribute or commercially exploit any such confidential information in any manner.

Failure of PhilPlans to insist upon strict performance of any of the terms, conditions and covenants hereof shall not be deemed a relinquishment or waiver of any rights or remedy that it may have, nor shall it be construed as a waiver of any subsequent breach of the terms, conditions or covenants hereof, which terms, conditions and covenants shall continue to be in full force and effect.

No waiver by either party of any breach of any provision hereof shall be deemed a waiver of any subsequent or prior breach of the same or any other provision.

This Agreement shall be governed by and construed in accordance with the substantive laws of The Republic of the Philippines.

Any dispute, controversy or difference which may arise between the parties out of, in relation to or in connection with this Agreement is hereby irrevocably submitted to the exclusive jurisdiction of the courts of the Republic of the Philippines, to the exclusion of any other courts without prejudice to the application of principles of conflicts of law.

The entire Agreement between the parties with respect to the subject matter hereof is embodied herein and no other agreement relative to the same shall bind either party.

Your rights of whatever nature cannot be assigned nor transferred to anybody, and any such attempt may result in termination of this Agreement, without liability to PhilPlans. However, PhilPlans may assign this Agreement to any person at any time without need of notice.

In the event that any provision of these Terms and Conditions is found invalid or unenforceable pursuant to any judicial decree or decision, such provision shall be deemed to apply only to the maximum extent permitted by law, and the remainder of these Terms and Conditions shall remain valid and enforceable according to its terms.